Privacy Policy

Melbet Privacy Policy – Our firm commitment to the security of your data

Your trust is our greatest asset. Every piece of personal information you share with Melbet is fully protected – this policy sets out that commitment in detail.

Last Updated: January 2026
At a Glance

Melbet Data Protection 6 Principles We Follow

How We Protect Your Privacy – In Plain Language

Minimal Data Collection

Melbet collects only the data that is strictly necessary. No unnecessary information is gathered – this is the core principle of our data minimization policy.

Maximum Encryption Protection

All your data is protected with 256-bit SSL encryption, making it virtually impossible for hackers or third parties to gain access.

No Sale to Third Parties

Melbet never sells your personal data or shares it with third parties for advertising purposes.

You're in Control

You can view, correct, or delete your data at any time. Your data belongs to you.

Retention for a Defined Period

Data is not retained beyond the required period. Specific information is deleted once legal obligations have been fulfilled.

Transparent Notifications

Melbet will notify you in advance of any changes to this policy. No changes are ever made without notice.

1 Introduction & Scope

Melbet (melbet-baji.com) takes your privacy very seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

This policy applies to Melbet's website, mobile application, and all digital services. By using our platform, you are considered to have agreed to this policy.

This policy has been developed in accordance with the laws of Bangladesh and international data protection standards. Melbet is committed to upholding data protection at a globally recognized level.

In Plain Terms: We use your data solely to provide you with a better experience – never to sell it. Your privacy is a responsibility we take seriously.

2 What Data Do We Collect?

Melbet collects two types of information: data you provide directly, and data collected automatically through your use of the platform.

Information You Provide Directly:

  • Full name and date of birth (for age verification).
  • Email address and mobile number.
  • Residential address.
  • National ID or passport number (for KYC verification).
  • Payment method details (bKash, Nagad number, etc.).
  • Account preferences and settings.

Automatically Collected Information:

  • IP address and device information.
  • Browser type and operating system.
  • How long and how you use the platform.
  • Betting history and transaction records.
  • Cookies and Similar Tracking Technologies

We do not store sensitive information such as bank account or card numbers directly on our servers. All payment data is processed exclusively through fully secured third-party payment gateways.

3 How Is Your Data Used?

Melbet uses your data only for the following legitimate purposes:

  • Account creation, verification, and management.
  • Transaction processing – deposits and withdrawals.
  • Prevention of fraud and money laundering.
  • Customer support and issue resolution.
  • Compliance with legal obligations.
  • Personalized offers and promotions (you can opt out at any time).
  • Improving platform security and performance.
  • Responsible Gaming advisory.

Our Core Principles: We never sell your information to third parties for marketing or advertising purposes. Your data is never used outside of Melbet.

4 Data Sharing & Disclosure

Melbet does not share your personal data with third parties, except in the following limited circumstances:

Recipients Purpose Is My Data Sold?
Payment Providers Transaction Processing — No
Regulatory Authority Legal Obligations — No
KYC Verification Services Identity verification — No
Anti-Fraud System Security Guaranteed — No
Courts or Investigating Authorities Under Legal Order — No

In all of the above cases, Melbet ensures that the receiving party adheres to our privacy standards and uses the data only for the specified purpose.

5 Cookie Policy

Melbet uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device.

  • Essential Cookies: Required for login sessions and security — cannot be disabled.
  • Functional Cookies: For remembering your language and preferences.
  • Analytics Cookies: Usage monitoring for platform improvement.
  • Marketing Cookies: To show you personalized offers (you can disable this at any time).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6 Data Protection Measures

Melbet follows the highest industry standards to protect your data. Our security measures include:

  • 256-bit AES encryption — applied to all data transfers.
  • HTTPS/TLS Protocol – Secure connection between server and client.
  • Multi-Factor Authentication (MFA) – for account security.
  • 24/7 security monitoring and intrusion detection.
  • Regular security audits and penetration testing.
  • Staff security training and access controls.
  • Data backup and disaster recovery planning.

In the Event of a Security Breach: In the event of a data breach, Melbet will notify all affected members within 72 hours and take immediate corrective action.

7 Your Rights

As a Melbet member, you have the following rights regarding your personal data:

👁️
Right of Access

You can request to see what information we hold about you.

✏️
Right to Rectification

If your information is inaccurate, you may request a correction.

🗑️
Right to Erasure

You may request the deletion of your data under certain circumstances.

🚫
Right to Restrict Processing

You may object to the processing of your data for specific purposes.

📦
Data Portability

You can request a copy of your data in a machine-readable format.

📧
Right to Opt Out of Marketing

You can opt out of promotional emails and SMS at any time.

How to Exercise Your Rights: To exercise any of the rights listed above, email us at support@melbet-baji.com. We will respond within 30 days.

8 Data Retention Period

Melbet retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information – 5 years after account closure (as required by legal obligations).
  • Transaction Records – 5 years (in accordance with financial record-keeping laws).
  • KYC documents – 5 years after account closure.
  • Support communications – 2 years.
  • Cookie Data – At the end of a session or within 30 days.
  • Marketing preferences – until you change them.

Once the retention period expires, data is securely and permanently deleted, making recovery completely impossible.

9 Children's Privacy Protection

Melbet strictly does not serve anyone under the age of 18. We do not knowingly collect any information from minors.

Age verification is mandatory at registration. Date of birth is confirmed during the KYC process. If we become aware that data has been collected from a minor, the account will be immediately closed and all associated data deleted.

If you believe a minor is using Melbet, please notify us immediately at support@melbet-baji.com. We will take prompt action.

10 Policy Changes

Melbet may update this Privacy Policy from time to time. In the event of any changes:

  • At least 30 days' notice will be given ahead of any significant changes.
  • Notices will be sent via email, platform notification, or both.
  • The "Last Updated" date will always be displayed at the top of the page.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

If you do not agree to a policy update, you may close your account and request the deletion of your data.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: privacy@melbet-baji.com
  • Support Email: support@melbet-baji.com
  • Live Chat: Available on the platform 24/7
  • Response Time: Within 3 business days

We take every concern seriously and are committed to resolving issues promptly. Melbet believes your satisfaction is the true measure of our success.

Our Promise: At Melbet, your data is yours alone. We respect your privacy not merely as a legal obligation, but as an ethical responsibility we genuinely uphold.

🔒 Your Data Is Safe – Get Started Now

Your privacy is fully protected at Melbet. Register with confidence and enjoy the best betting experience in Bangladesh.

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